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State of Ohio - Department of Job and Family Services (ODJFS)

If you are an ODJFS or CDJFS user and have an issue with your User ID or Password, please follow your normal Novell Password Reset procedures.

For all other users:

You can reset your own password by entering your User ID and clicking the "Forgot Your Password?" link on the sign in page.

Or, you can send an email request to have your password reset or be reminded of a forgotten User ID to null
  • For Password resets: Include your name, User ID, email address on the account, and Provider # and PIN (if applicable)
  • For User ID reminders: Include your name, email address on the account, and Provider # and PIN (if applicable)

*Please note, password reset information can only be sent to the email address on the account


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